How long before my order is sent?
If your item is in stock, we aim to have it sent within 2 working days.
However, we are a small business and sometimes things happen beyond our control which will cause delays.
Please allow up to a week for us to get your order sent - We'll contact you if there's a likelihood of a delay.
I'd like a unique piece featuring someone special!
We'll produce a unique piece just for you.
We work from photos and your inspiration to create incredible art, statues and more.
Whether it's a a cheeky piece or a respectful memento, a festive decoration, a fine art print or a stunning sculpt.
Your other half onstage with their rock hero? Your folks under the Christmas Tree? Besties on the Love Boat?
You imagine it: we'll bring it to life.
Contact us for info/ pricing.
My order is a gift - what do I do?
Simply let us know and we'll make sure your thoughtfulness is nicely wrapped!
We can include a personal message from you too, on us!
Our orders are sent without invoices, for your privacy and discretion.
You will receive a detailed invoice by email when your order is made.
How can I get support with an order or service?
Your satisfaction is our absolute priority.
The fastest way to contact us for help or support with an order or service is to email the team directly at support@anpuca.ie
Can I bulk-buy?
We're a specialist creative outfit.
We can offer special discounts for limited products, such as weddings, birthdays, festive, anniversaries etc.
Contact us by email or DM for a quote if you would like a bulk-buy discount.
Do you offer work-experience / student training?
Sorry: our student training, Erasmus and work-experience programmes are closed for now.
We will change this here if places are available.
Which metals do you use?
Depending on the piece, we various metal or metallic finishes:
* Metallic paints - high-quality metallic paints.
* Cold-cast metal - metal grain/powders blended with resins.
* Hot-cast metal - metals / alloys melted into a liquid and cast.
How does my NFC work?
NFC (Near Field Communication) is a short-range tech that allows electronic devices like smartphones to communicate with each other.
If NFC is included with your product, simply approach it with a smartphone for it to launch the relevant app, video or webpage on your phone.
You can watch a short demo of this on the How To - Use NFC Tags on our Media page
How do I use the Special Effects app for my LEDs?
Some of our exclusive collectibles feature special effects including controllable LED lighting systems.
Your collectible includes links to show how your lighting system works and how to control it.
Download the app linked with your product and install.
[Coming SOON!]: Our Media page has a simple 'How To' on setting up the app and running your new system!
Do you ship worldwide?
Yes! We ship worldwide.
Certain destinations do require tracked and insured shipping.
Unfortunately, some zones prevent us from practically or safely shipping there.
We happily ship to Ukraine
Shipping: What options should I choose?
Some of our pieces offer or require diffreent shipping options
We always advise using tracked and insured shipping.
This protects you and it protects us in the case of missing parcels.